Chris Howard is a Managing Director at Deloitte Consulting. He manages Product Management and Engineering for Bersin. Chris was instrumental in creating the research development processes at Bersin. He has an extensive background in learning and enterprise systems technology. Earlier in his career, Chris held positions in product development and management for several industry-leading learning technology products including those from Adobe, IBM, and Convergys. He helped direct the product strategy and development for key systems in the early days of the enterprise learning systems marketplace. He holds a B.S. in Computer Science and an MBA in Finance and Marketing from the University of Houston.