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Planning
& Strategy
Planning and strategy is a key element of enterprise
learning and talent management. The following framework
explains the elements of our research and advisory services
in this area. In each of these boxes we provide best-practice
research, benchmarking,
workshops, and advisory consulting to help you optimize your
organization. A key part of
our planning & strategy offerings is the Bersin & Associates
Learning Organization Assessment®, a research-based organization
assessment to benchmark your current planning & strategy processes
against best practices.

(High Impact Learning Organization and this framework is
© Bersin & Associates)
- Planning, Governance, Investment Allocation: This
research area includes best-practices in how to
develop a strategic plan, develop
budgets, establish ongoing steering committees
and establish communities of practice.
- Organization Design and
Shared Services: Our
research and benchmarking here will show you how
to set up your learning and performance management
organization to efficiently and effectively meet
line of business needs.
- Measurement Process & Tools: How
do you measure the effectiveness and efficiency
of training programs? How do you measure
the effectiveness and efficiency of the learning
& development function? How do you benchmark yourself
against your peers? Here
our research provides best-practice in the process
and tools to easily measure training effectiveness
and alignment. Training measurement is one
of the most confusing area of L&D today - our practical
best-practices focus on WhatWorks®.
- Performance Consulting: How
do you establish a performance consulting team
which can establish business measures and close
the loop on delivering business impact?
- Content Development and E-Learning Standards: E-learning
has created a new set of demands on learning & development.
How do you efficiently develop content? What
standards should you establish? How do you
manage
programs for optimum impact?
- LMS & E-Learning Operations: Much
of our research over the years has focused on how
to select, implement, and manage an LMS. Our
world-class research will help you select an LMS,
LCMS,
and tools. We
have benchmarks on LMS implementation costs, support
costs, and key issues in customer satisfaction. We
have also conducted extensive research in best-practices
for content integration and establishment of a
learning technology architecture.
- Performance Management Strategy, Systems,
and Processes: Finally, one of
the most exciting new areas in HR is integrated
performance and talent management. How
do you integrate these processes? Read our industry
analysis of this area and keynote research Performance
Management 2006. Our research and
advisory services will help you select the
right software platform, establish a competency
model, implement leadership development and
succession planning, and implement and roll
out performance management solutions.
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If you would like to become a High Impact Learning Organization,
join our research program or attend one of our workshops. Research
clients can take advantage of our Advisor+ program, benchmarking program, and custom advisory services.
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