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What Works®
Research
Our Mission
Our mission is to help organizations improve
business effectiveness, efficiency, and competitiveness through
their learning & development and talent management initiatives,
technologies, and strategies.
Our What Works®
Research Methodology
The core of our business is continuous in-depth
research into the enterprise learning and performance management
marketplace. We rely on primary research directly to corporate
users, vendors, consultants and industry leaders. We regularly
interview corporate e-learning professionals, conduct large
industry surveys, meet with managers and executives, and share
our findings at meetings and conferences. We constantly
interview learning and HR managers to validate, update, and
improve our research findings and recommendations.
The Value of our Research
Analysis. Insights. Results.
We help you make faster, better decisions.
Our research is designed to help you solve problems
and improve your organization. Every research area focuses
on identifying trends, best-practices, methodologies, lessons
learned, and statistics you can use. Our studies, reports,
presentations, and courses are filled with What Works®
recommendations which improve your performance, reduce costs,
and reduce risk.
Our research
membership program is designed to help your organization
improve its expertise. By leveraging our hard work and
analysis, you can move your team up the learning curve faster
and gain insights from other organizations you may have missed.
It provides professional development and practical information
you can use every day.

Our Research Subject Areas:
Our research studies 7 major areas: Planning
& Strategy, Blended Learning
approaches and solutions, Content
Development tools and methodologies, LMS
and Infrastructure, and Measurement
& Analytics. We recently added a focus on employee
Performance Management, Talent Management, and Leadership Development.
How to Access to our Research:
You can gain access to our research in two ways:
by purchasing individual reports at our research
store, or by purchasing an annual
membership. Any individual study you purchase
can be applied toward a subscription in the first 90 days.
Please visit the Enterprise Learning Research Center (www.elearningresearch.com)
for more details.
We highly encourage our readers to become members
because it gives you access to our special Enterprise Learning
Research Center Website, a license to all upcoming research
for the next year, and full access to our ask-the-experts service.
For more information on our membership offering, please visit
our Enterprise Learning
Research Center website or contact
us .
How to Apply our Research:
Ultimately our research is a tool to help you
improve your organization. We offer many services to help
you understand and apply our research to your particular needs.
- Expert Advisory Services: Research
Members receive telephone-based expert advisory services,
including conference calls, briefings, RFP reviews, and other
services to help you address your particular questions.
We welcome members to contact us at any time and we always
respond within one business day.
- Ask-the-Experts Service: Research
Members can access our entire analyst team electronically
through Ask-the-Experts, an online system which enables you
to query us directly and get pinpointed response within 24-48
hours.
- Advisor+:
For organizations that would like more in-house support, we
offer a package of advisory service which bring our analysts
and consultants into your organization to help you with organization
design, benchmarking, and ongoing support.
- Workshops:
We regularly host 1 to 2-day workshops which dive into research
areas in depth. These workshops are an excellent way
to meet our analysts, ask questions, learn from others, and
develop a specific action plan to address your organizational
initiatives.
Participating
in our Research Studies:
There are many benefits to your participation
in these research studies. If you have an implementation,
program, or project you feel others could benefit from, please
let us know. You will receive valuable industry recognition
and gain the insights of our reviews.
To participate in one of our research areas (Blended Learning
/ Learning Management / Content Development / Training Analytics
/ Talent Management) please register for our newsletter
or send us an email
telling us what areas of research are particularly important
to your organization.
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