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Information Collection & Use

In order to use this website, you must first complete the registration form. We use this information to contact you about the services on our site in which you have expressed interest and so we can provide you a more personalized experience. Bersin by Deloitte is the sole owner of the information collected on the Bersin by Deloitte website,

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to facilitate excellent customer service.

Application Forms
If you purchase a product or service requiring financial information on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, credit card number. This information is necessary to process your order and is maintained confidential at all times.

Programs or Surveys
From time-to-time we may provide you the opportunity to participate in programs or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these programs or surveys is completely voluntary. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). This information is kept confidential and is not shared with any other company at any time.

Communications from the Site

Special Offers and Updates
We will occasionally send you information on products, services, events. You can sign up for these emails from us on our registration page and update the information on our account profile page. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you an easy way to unsubscribe. If you ever receive a newsletter in error, please email us immediately and we will unsubscribe you.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcome email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

We store information that we collect through cookies to create a "profile" of your preferences. We tie your personally identifiable information, and/or your purchasing history, to information in the profile, in order to improve the content of the site for you.

Information Sharing and Disclosure

Disclosure of Information to Third Parties
Personally identifiable information may also be disclosed to third parties in order to respond to your requests or inquiries; as part of a corporate transaction (such as a sale, divestiture, merger or acquisition); or where those parties handle information on our behalf.

All of these disclosures may involve the transfer of personally identifiable information to countries or regions without data protection rules similar to those in effect in your area of residence.

Personally identifiable information may also be disclosed to law enforcement, regulatory or other government agencies, or to other third parties, in each case to comply with legal or regulatory obligations or requests.

By providing information through this website, you are consenting to the disclosures described above.

Choice to Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by visiting our subscription management page. We offer an opportunity to opt-out of certain communications on our member account profile page, or you may contact us by phone, (585) 671-8823, or email,


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session ID and persistent cookies on this site. We use session cookies to make it easier for you to navigate our site and to provide you with access to your personally identifiable information for purpose so you may update it accordingly. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as member areas or areas requiring authentication, will be limited.

Privacy Shield Notice

Deloitte LLP and its United States affiliates, including Deloitte Consulting LLP, adhere to the EU-U.S. and Swiss Privacy Shield Framework as set forth by the U.S. Department of Commerce with respect to personally identifiable information that is transferred from the European Economic Area and Switzerland to the United States within the scope of their Privacy Shield certifications. To learn more, see our  Privacy Shield Notice . 

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page or by emailing our Customer Support at or by contacting us by telephone or postal mail at the contact information listed below.


The security of your personal information is important to us. When you enter personally identifiable information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Mailing address:
Bersin by Deloitte
180 Grand Ave, Suite 320
Oakland, California 94612

Phone: (510) 251-4400