Dear Josh,
Welcome to the July issue of the Bersin &
Associates "What Works in E-Learning" newsletter.
This issue contains case studies and articles based
on our recent research. We hope you find the
articles useful, and if there is something you'd like
to see in an upcoming issue, please let us know.
| Enterprise E-Learning Integration |
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Content integration is a critical problem for most
e-learning content buyers. Multiple content sources,
multiple LMSs, and high integration costs are
among the many factors that contribute to the
challenge of content integration.
Over the last five years, the expectation among
buyers of e-learning systems was that industry
standards (e.g. AICC and SCORM) would solve many
of these integration challenges. While the standards
have made progress in making integration a reality,
today they are not able to provide a comprehensive
solution. Cynics of emerging standards have
commented, "The great thing about standards is that
there are so many of them." This cynicism is well
placed in the e-learning industry. There are at least
four major initiatives under way (SCORM,
CMI001/AICC, IEEE, IMS) and an even larger number
of minor efforts across the world.
We find that these standards and content integration
issues are not well understood by buyers, resulting in
surprises at the complexity and cost involved. The
purpose of this paper is to explore the challenges
organizations face with technology integration in e-
learning and provide some guidance to buyers for
dealing with the issues.
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| New Research: Rapid E-Learning Industry Study |
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Rapid E-Learning is an exploding new segment of the
e-learning market. New tools for Powerpoint
conversion and rapid development make it easier
than
ever for trainers, subject matter experts, and
developers to build online courseware.
If you are building e-learning programs or tools you
should become familiar with this marketplace.
Here's what you will learn:
- What are the best practices for rapid
development processes and Rapid Instructional
Design?
- How do you select the right tool? How do these
tools work with PowerPoint and other desktop tools?
- How do you build instructional templates for reuse
and efficiency?
This 70+ page analysis includes a review of all the
top tools:
- Self Study: Macromedia Breeze,
Articulate, DirectWeb, Learn.com, ReadyGo,
RoboDemo, Trivantis Lectora, Outstart Trainersoft.
- Live: iLinc, Centra, Interwise,
LearnLinc/iLinc, Macromedia Breeze Live, WebEx.
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| Deutsche Telekom Case Study |
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In 2001, Deutsche Telekom established a strategic
goal to improve its self-directed, online training
programs. At the time, the company did not have
an enterprise-wide system or process for making the
move to e-learning or encouraging employees to be
responsible for their own training and development.
Each business unit had multiple training systems (a
total of 12 across all divisions) which resulted in
an "islands of information" problem that prohibits an
enterprise-wide view of all training programs and
progress.
The Head of Corporate Learning was chartered with
finding a single enterprise-wide system that would
enable the company to improve employee
performance and reduce the overall expenditures for
training.
After a lengthy evaluation process, Deutsche
Telekom selected SAP's Learning Solution. The
benefits of SAP's solution included:
- The IT organization indicated that using SAP
would require less custom development to interface
to existing business applications including the
HRMS and the enterprise portal. The LMS would be
tightly interfaced with other SAP modules which were
already in place in order, for example, to manage the
procurement of training across the divisions.
- The LMS could be used to individually access both
formal and informal learning content.
- SAP also provided extensive customization
capabilities that could accommodate various workflow
scenarios for different business units.
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| Free Monthly Webinar Series |
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We have two upcoming webinars scheduled to
discuss the findings of our recent research. Both of
these webinars are free and are hosted by Josh
Bersin.
Our July 15 webinar will feature findings
from our latest industry study "Learning Management Systems
2004."This study is a comprehensive look at how
LMS's are used, key market trends, and how the top
17 vendors compare.
In our August 19 webinar, we will present the results
of a new study on the total costs of corporate
training operations. This study will identify cost
allocation for both internal and outsourced models,
and will examine the motivations, benefits, and
limitations of each approach.
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| What's New |
We just completed one of our largest studies
ever: "LMS 2004." This report will help you to
really understand the LMS market: how LMS's are
used, key market trends, and how the top 17 vendors
compare. Learn more about the study...
Sign up for a free trial of our E-
Learning
Research Subscription service - providing access
to our research library of more than 7,000 pages of
studies, articles, and presentations and our online
community of research professionals.
See what our Research Center has to offer...
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