Benchmark Your Own Learning Organization Today

The most detailed and comprehensive view of the learning market to date, The Corporate Learning Factbook: Benchmarks and Analysis of U.S. Corporate Learning and Development provides training executives and professionals with a broad set of benchmark data, analyzed by industry and company size, which can be used to assess their own learning organizations.

The 67-page study is based on 1,200 respondents representing a cross section of company sizes and industries within the United States. Readers receive guidance on calculating baseline metrics for their organizations, which can then be compared against benchmark data in the study. The Corporate Learning Factbook analyzes a wide range of metrics, including: budgets, expenditures per learner, cost per student hour, program priorities, budget allocations, staffing sizes, staff to learner ratios, staff to total spending, technology usage and budgets, outsourcing spending, and much, much more.

Readers of the study will also find many interesting facts and discussions on trends shaping the learning market. These are just a few key findings:

• Technology, retail, state and local government, and business services are industry sectors experiencing the fastest growth in training-related spending.
• Spending per employee varies widely (from $4,000 in business to $200 in retail), according to industry sector and company size. The average per learner expenditure is $1,412.
• LMS spending is typically 3 to 7% of the total training budget.
• Adoption of virtual classroom technology is very high in several sectors (technology companies have a 75% adoption rate).

This study is an invaluable resource for any business-minded learning professional and offers rigorous, quantitative support for future decisions.

Research members: Download the study today.
Non-members: The study is also available to non-members for a limited time for $595; order your copy now.

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This case study discusses how ADP’s Major Account Services unit, which serves more than 100,000 companies with products for HR and payroll management, benefits administration, and taxes, views training as an integral component of customer satisfaction and retention. Training is conducted at 17 facilities throughout the United States, as well as through virtual classes with live labs. The Saba Learning Suite manages more than 100,000 registrations annually and also handles scheduling, course assessments, course delivery, and detailed reporting.

Research members: Visit the research center to download now.
Non-members: Available to non-members for a limited time; download today.

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Do you have examples, anecdotes, or best practices to share?

Bersin & Associates is now researching a major industry study on the use of new technologies to deliver on-demand information and learning and is collecting best practices in this area. The goal of this research is to identify proven solutions, analyze trends, and help managers select, implement, and effectively deploy on-demand learning solutions.

This study focuses on the use of:

• Podcasts and MP3s
• Blogs
• Wikis
• Online books and reference materials
• Online communities
• Q&A databases
• Mobile solutions
• Knowledge or content management systems
• Electronic performance support systems
• and more...

If you would like to participate, simply complete this short webform or send us an email so we can schedule a brief interview. In appreciation of your time, we will send you a free copy of the report summary.

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Keep Your Eyes on the Performance Management Market
[Workforce Performance Solutions]

Research conducted by Bersin & Associates over the past year is starting to bring definition to the performance management market and its significant potential. Although much of this information is subject to change as the market solidifies, there’s one thing that’s clear: The performance management market is going to grow rapidly and have significant business impact in the coming year. Read the full article...

Learning Systems Market Shows Significant Growth
[ The Industry Analyst Reporter]

The Learning Management Systems market is valued at approximately $480 million for 2005, a 26 percent increase over 2004, according to a new Bersin and Associates research study. Bersin attributes LMS growth to the availability of proven technology, the continued growth in e-learning (as much as 28 percent of training hours are online), and recognition of benefits in training effectiveness and efficiency. An audio overview of the research study is available online. Read the full article...

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WEBINARS

Upcoming Webinars:

• Increase Your Sales Effectiveness through
  Practical Content Management
  Sign up today and learn how effective content management can promote shared knowledge,
  consistent selling, and reduced training time.
  Register now for tomorrow's event.
• Enhancing Customer Service through Learning Technology: Best Practices
  Register now for this Thursday's event.
• The Corporate Learning Factbook: Benchmarks for North American Learning & Development
  Register now for this event.

• A Case Study in E-learning Shared Services

HIGH-IMPACT LEARNING ORGANIZATION WORKSHOPS

Organize for Maximum Effectiveness
Attend Our High-Impact Learning Organization Workshop

“...participating in the workshop gives you a keen sense of the most important training issues today. I came away with a better sense of how to go about finding solutions.”
Randy Vest, senior director of U.S. Training, McDonald’s Hamburger University Corp.

Our new workshops are receiving rave reviews for delving into the business issues of learning. Find out how to best organize your department, work with business units, revamp budgeting and governance models, and better interact with HR. Reserve your seat today at one of the events below:

• April 11, 2006 [New York, NY]
• May 3, 2006 [Chicago, IL]

INDUSTRY CONFERENCES

Bersin & Associates analysts will be presenting research findings at these upcoming events:

Nike, Textron, Federated Stores, Blue Cross and Blue Shield of Illinois, British Petroleum, BMW, NCR, Pfizer, AstraZeneca, and Marsh have recently turned to Bersin & Associates for enterprise research and advisory services.

Learn more, contact us: Visit our website or email us.

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Key new research studies available for members only:

• The Corporate Learning Factbook: Benchmarks and Analysis in U.S. Corporate Learning & Development
  This report includes critical statistics for every learning organization, plus extensive analysis and interpretation. The report also includes guidelines on the usage of this information for benchmarking purposes. Download your copy; visit the research center.
• ADP Case Study: Training as an Integral Part of the Customer Experience
  This case study discusses the infrastructure, strategy and technology that ADP Major Account Services uses for customer training. Organizational issues and challenges will also be addressed. Download your copy; visit the research center.

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