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“Learning and development” (L&D) is an organizational process that enhances an employee’s ability to meet current and future job requirements, and perform at higher levels. L&D encompasses a wide and diverse range of on-the-job and outside-the-workplace approaches for acquiring the necessary knowledge, skills, capabilities, behaviors, and attitudes which drive efficiency, alignment, agility, and business impact.
To differentiate between learning and training, learning is how an individual builds new knowledge, skills, and capabilities—whereas training is an organizational response to promote learning. As a talent-driven process, learning focuses on what an individual does; conversely, training is what a company does.
Both organizations and employees should consider the following four contexts for learning and development:
For more information on this topic, we recommend reviewing our Learning Organization Maturity Model and our Enterprise Learning Framework (see the following two graphics).
Bersin by Deloitte Recommended Reading: