E-Learning Gets Less Interactive

Thursday, February 26, 2009

It took years for e-learning courseware to get beyond the "electronic page-turner" stigma. Then some developers went whole hog in the other direction, adding flashing text and pop-ups to every screen, which only provided learners with temporary entertainment and then got annoying.

Finally, in the last few years, content developers were getting more sophisticated in their courseware design, adding interactivity elements that actually engaged the learner. But now it looks as if this may have come to a halt.

A recent study ("The Corporate Learning Factbook") showed that, with spending and staffing on the decline, today’s training organizations are developing courseware that is less interactive. Instead, more companies are now using "rapid e-learning" tools, software that converts PowerPoint documents to online learning materials. Rapid e-learning tools allow content to be created relatively quickly and easily (and cheaply), and also put power into the hands of SMEs to develop their own training and communications. Over the past several years, these tools have been an entry point for many organizations in adopting online training. Today, more organizations are turning to these tools due to resource constraints.

So does this mean we’re headed back into the Stone Age of electronic page-turners?

I’m not knocking rapid e-learning, because I believe it has a place in the world of learning and communication. For example, rapid e-learning is a great way to quickly and easily convey product updates and provide delta training. Like anything, though, people have a tendency to overuse it. So L&D organizations must guard against the temptation to use rapid e-learning for all training problems. That would certainly save money, but it wouldn’t be very effective.

Also, I don’t believe that every e-learning course needs a high degree of interactivity. Organizations need to look at their programs and decide on the appropriate level of interactivity for each. A few programs will likely warrant a high degree of interactivity – for example, training on a new call center system or ERP application, or a leadership program incorporating sophisticated business simulations. In these cases, spending the time and resources to develop a very interactive course will pay off. For other programs, the organization needs to decide on the appropriate content elements and degree of interactivity based on the program’s strategic importance, learning objectives, and budget.

So I don’t think we’re heading back to the age of page-turners. I just think that organizations are getting smart about how they develop and deliver their online programs in tough economic times.

1 Comments

Friday, February 27, 2009 04:59

Hi Karen

Great article! In my organisaton I see the same trends, but I think it's due to to a transition from external vendors and eLearning specialists to the SME's doing eLearning on their own. Not surpisingly they're repeating some of the mistakes as from the '90'ties.
I always leave a comment or an advice to my SME's when I see it instead of criticism. I try to sell the mantra: "Most good learning comes from excellent feedback - so avoid 'Correct' and 'incorrect' but explain why and what to to do".
I have also provided them with a 16 question eLearning guide made in Captivate to teach them how to wirte good learning objectives.
These simple steps seems to have good impact on the SME's productions.
Given I'm in the "I know best" part of the eLearning industry I try to speak in low key ;-)

Posted by Ole Kristensen

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About This Analyst

Karen studies and writes about the trends, benchmarks, and statistics of enterprise learning and talent management. With her keen business and statistics background, she helps us understand the numbers and major changes taking place in our industry, and writes about how we can apply this information to drive business value.


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