Featured Research

Learning Culture: The Federal Reserve Bank of Cleveland Uses Knowledge-Sharing and Social Learning to Meet Its Workforce NeedsThis case study discusses how the Federal Reserve Bank of Cleveland is enabling learning on-demand by fostering a culture of knowledge-sharing.

Fea. Res. Cover Learning Culture

Formalizing Informal Learning:  The Modern Approach to Corporate Training

Organizations agree that 80% or more of corporate learning occurs through informal approaches.  Informal learning includes coaching, mentoring, communities of practice, use of expert directories, and even social networking.  Today's high-impact learning programs "formalize" informal learning into their design, and our research focuses on best practices in this important area.

Areas Covered

  • Design strategies for the use of informal learning in corporate training
  • Detailed case studies of the use of informal learning programs in many training applications
  • Design of social network and content management systems for training
  • Vendor solutions for social networking, content management, expert directories, and communities of practice
  • How learning culture can be built and expanded to make informal learning highly effective
  • The use of informal learning and coaching programs within performance management and development planning.
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