HR Reinvented for the Cognitive Era

Date Published: 5/24/2017

Author: Bersin Research (more research by Bersin Research)




From Bersin by Deloitte IMPACT Conference 2017. In this opening keynote, Diane Gherson will discuss how IBM has leveraged the power of digital systems, design thinking and neuroscience to reshape the organization’s culture. She will touch on how artificial intelligence is being deployed for productivity, decision support and enhancing the employee experience. Examples include sentiment analysis for spotting and addressing employee relations issues; manager predictive talent alerts; personalization at scale for career coaching and learning; and cognitive chat bots.

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