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5 Steps to Calibrating Recruiter-Hiring Manager Alignment

Date: August 08, 2017, 2:00 p.m. ET / 19:00 BST
Presenter: Robin Erickson, Ph.D., Vice President, Talent Acquisition, Engagement & Retention, Bersin by Deloitte, Deloitte Consulting LLP
Location: Online Webinar
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Bersin by Deloitte research found the most influential predictor of TA performance outcomes is a strong relationship between the recruiter and the hiring manager. In fact, this relationship is four times more influential than other TA performance drivers.1 Further research found that the majority of TA leaders agree that recruiters who have the closest relationships with hiring managers outperform recruiters who do not have such close relationships.

Fostering a positive relationship with a hiring manager is a journey that involves both patience and an honest assessment of the current state of the relationship. Many TA leaders believe their recruiters are perceived with high regard by hiring managers and company leadership. However, a study by ERE Media found that recruiters and hiring managers have different views of recruiter performance—with recruiters giving themselves an average performance grade of B and hiring managers giving recruiters an average grade of C-plus.2 As recruiters move toward building more productive relationships with hiring managers, the TA function will likely shift from reactive or tactical recruiting to more strategic recruiting.

In this webinar, Robin Erickson, Ph.D., Vice President of Talent Acquisition, Engagement, and Retention Research at Bersin by Deloitte, Deloitte Consulting LLP, will share five steps that TA leaders and recruiters can take to begin collaborating more effectively with hiring managers:

  • Recognize the value of relationships between recruiters and hiring managers
  • Assess the current maturity of relationships
  • Conduct recruiting strategy kick-off meetings
  • Align expectations with service-level agreements (SLAs)
  • Maintain two-way communication channels