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Bersin & Associates Profiles Winning Organizations in New Report, Learning Leaders® 2006: Lessons from the Best

Complementary research report provides in-depth look at best practices for employee learning and development in companies such as Caterpillar, MetLife, Symantec, Alcatel-Lucent and Scottrade

OAKLAND, Calif. July 19, 2007--(BUSINESS WIRE)--Bersin & Associates, the only research and advisory firm solely focused on What Works® in enterprise learning and talent management, today announced the availability of Learning Leaders® 2006: Lessons from the Best. The 90-page report is a detailed look at the 2006 winners of the Bersin & Associates Learning Leaders Program, a research-driven program which recognizes innovation and excellence in critical areas of corporate training.

The report includes insight from the Bersin & Associates analyst team about the common activities among the winners that made these initiatives successful, followed by profiles of 13 winners. To download a complimentary copy of the report, go to

I believe this one of the most valuable reports we have ever produced, said Josh Bersin, president of Bersin & Associates. The best practices and profiles in this report cover the spectrum of corporate learning from implementing major new strategies to transitioning to new platforms to the development of innovative sales programs. This report should be on every training managers must read list, Bersin added.

The following Learning Leaders winners from 2006 are included in the report:

Alcatel (now Alcatel-Lucent), the global communications provider, for its company-wide leadership training program aligned with strategic priorities and tied to talent management.

American Power Conversion Corp. (APC), a provider of high availability systems for network infrastructure, for a strategic customer education program using online technical training and certification.

Bellevue University, a private university in Nebraska, for its virtual, interactive auditorium experience used by faculty, students, and the business community.

Caterpillar Inc., a major manufacturer of construction equipment, for its clear alignment of training with business strategy and the operational effectiveness and efficiency of Caterpillar University.

The Childrens Place Retail Stores, Inc., a specialty retailer of childrens merchandise, for its online program to train store associates in how to effectively introduce the store credit card and increase the number of applications.

CIBC, a Toronto-based financial services company, for its enterprise-wide LMS implementation for centralizing regulatory compliance training.

Digitas Inc., a digital and direct marketing company, for its strategic business training for up-and-coming executives.

General Motors Corp., the worlds largest automaker, for its service technician training using a blended learning program designed to improve its rates for fix it right the first time. 

Institute of Nuclear Power Operations (INPO), the nuclear power industrys self-regulatory body, for its preemptive strategy for dealing with talent shortages and revamping its training with a centralized solution for all learning and development activities.

Metropolitan Life Insurance, Inc. (MetLife), provider of insurance and financial services, for effectively transforming its enterprise wide corporate learning strategy and platform.

Philips Medical Systems, a supplier of medical devices and diagnostic technologies, for developing individual and team leaders with training tied to business challenges and profitability.

Saks, Inc., the retailer of Saks Fifth Avenue and other stores, for training designed to build bench strength in its merchandise buyer staff.

Scottrade, Inc., the online brokerage firm, for its customer service and sales skills training for branch associates.

Symantec Corp., a global provider of infrastructure software, for rapid delivery of high-quality training for technical support staff on new products.

The Learning Leaders Program, conducted annually, uses objective, business-driven criteria to evaluate and select the top Learning Leaders in five categories: (1) operational program excellence, (2) leadership development excellence, (3) initiative excellence, (4) technology excellence and (5) organizational management excellence. In addition, the Learning Leaders Program features a new category for 2007, called Vendor Innovation. This category, designed for providers of learning-related products and services, will recognize innovation in technology tools and platforms as well as business processes and approaches.

The goals of the Learning Leaders Program are twofold: first, to recognize and reward innovators and business leaders in the area of corporate training; and, second, to provide the training community with best practices for improving employee learning programs and initiatives.

The call for applications is now open for the 2007 Bersin & Associates Learning Leaders Program. Organizations interested in applying may go to for information and to download applications. The deadline for application submission is September 7, 2007.

About Bersin & Associates 

Bersin & Associates is the only research and advisory services firm focused solely on research in enterprise learning and talent management. Bersin & Associates WhatWorks® research and research-based services are designed to deliver actionable direction and to help improve operational effectiveness and business impact.

Bersin & Associates research members gain access to a comprehensive library of best practices, case studies, benchmarks, and in-depth market analyses designed to guide professionals in making fast and confident decisions. Research areas include planning and strategy, learning programs and delivery, talent management, technology and infrastructure, and measurement and analytics. Member benefits include in-depth advisory services, access to proprietary webcasts, on-site analyst visits, and strategic workshops. For more information, go to or call 561 455 0622.