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Dec. 7, 2016 — Business and human resource leaders should rethink almost all of
their management and HR practices as the proliferation of digital technologies
transform the way organizations work, according to predictions for 2017 from
Bersin by Deloitte, Deloitte Consulting LLP.
This year’s report includes 11 predictions about rapid technological,
structural and cultural changes that will reshape the world of work, including
management, human resources, and the markets for HR and workplace technology.
In “Predictions for 2017: Everything is Becoming Digital,” Bersin by Deloitte observes that the
need to “be digital” is forcing organizations to completely rethink ways to
manage, engage, lead and develop people. As outlined in the “Deloitte Global Human Capital Trends 2016” report which surveyed more than 7,000 companies in
130 countries, 92 percent of companies see a need to redesign the organization
itself as the world moves from a top-down hierarchical model to one of a
“network of teams” in which people iterate and solve problems in a dynamic,
agile way. In Predictions 2017, Bersin by Deloitte anticipates that business
and HR leaders will be challenged to improve the employee experience, ensure
workers remain engaged and their skills updated. HR also will be challenged to
help business leaders redesign organizations, jobs and the work itself around
digital solutions to optimize business performance.
“This shift in
structure changes the way we lead, manage and move people throughout the
company,” said Josh Bersin, principal and founder, Bersin by Deloitte, Deloitte
Consulting LLP. “It also pushes us to continuously learn – faster than ever.
Companies must try new things, such as crowdsourcing in which you can obtain
ideas, content and services through an online community, rapidly deploy new
products and services, iterate, and quickly learn what fails and what works.
This customer-centric way of doing business has shifted decision-making to the
edges of the company, and requires a new way of thinking about management and
predictions include the following:
To learn more
about these trends, download a complimentary copy of “Predictions for 2016:
Everything is Becoming Digital.”
Register to join
Josh Bersin for his online webinar, “HR 2017: Bersin by
Deloitte Predictions for the Year Ahead,” at:
in learning more about Bersin by Deloitte or a Bersin by Deloitte membership
may email firstname.lastname@example.org or call +1 510 251 4400.
About Bersin by
Deloitte delivers research-based people strategies designed to help leaders and
their organizations in their efforts to deliver exceptional business
performance. A Bersin by Deloitte membership gives Fortune 1000 and Global 2000
HR professionals the information and tools they need to design and implement
leading practice solutions, benchmark against others, develop their staff, and select
and implement systems. A piece of Bersin by Deloitte research is downloaded on
average approximately every minute during the business day. More than 5,000
organizations worldwide use our research and consulting to guide their HR,
talent and learning strategies. For more information, please visit
As used in this
document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of
Deloitte LLP. Please see http://www.deloitte.com/us/about for a detailed
description of the legal structure of Deloitte LLP and its subsidiaries.
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