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23, 2014 — Onboarding – the process of
hiring, orienting and immersing new employees into their roles and into the
organization’s culture – can play an important role in engaging, retaining and
helping employees succeed over the long-term, according to new research from
Bersin by Deloitte. Summarized in a complimentary WhatWorks® Market Brief, the
research findings appear in Bersin by Deloitte’s new industry study “Onboarding Software Solutions 2014: On-Ramp for Employee Success.”
underscores the importance of successful onboarding in a new world where 79
percent of business leaders say it is both an urgent and important priority1.
The study provides a guide to essential features required in an onboarding
solution for today’s organizations. It also challenges software makers to
provide a consistent, compelling and contextual way of personalizing and
delivering a positive new-hire experience. This is critical as onboarding grows
increasingly digital – with audio, video, mobile and interactive processes
occurring across multiple channels, including mobile and social technologies,
and the Internet.
case is strong for software that can get an employee productive quickly while
bringing that employee into the cultural fold with the goals of increased
engagement and retention,” said
Katherine Jones, Ph.D., vice president, Bersin by Deloitte, Deloitte Consulting
LLP. Jones leads research on human capital management technologies for the
firm. “Research tells us that 4 percent of new employees leave a job after a
disastrous first day and 22 percent of staff turnovers occur in the first 45
days of employment.2 These losses can add up, given estimates that losing an
employee in the first year costs at least three times that employee’s salary3.”
Based on a survey
of more than 50 human capital management solution providers, including in-depth
interviews, the industry study provides an overview of onboarding functionality
as it resides in hiring management systems today. It also shows that in
organizations of any size, there are four starting guidelines:
these guidelines, Jones added, “the onboarding experience can very likely lead
to more rapid enculturation, higher engagement levels, and a decreased time to
Register to join
Katherine Jones for her online webinar, “Onboarding: The On-Ramp for Employee Success,” 2:00 p.m. ET / 19:00 BST, Jan. 13, 2015.
Deloitte WhatWorks® members are also invited to attend a member roundtable,
Onboarding: The Importance of Getting Started Right on November 20 at 2:00 p.m.
ET / 19:00 BST. In this interactive roundtable, members will have the
opportunity to share their experiences with onboarding programs.
in learning more about Bersin by Deloitte or its WhatWorks® membership may
email email@example.com or call +1 510 251 4400.
About Bersin by
Deloitte delivers research-based people strategies designed to help leaders and
their organizations in their efforts to deliver exceptional business
performance. Our WhatWorks® membership gives Fortune 1000 and Global 2000 HR
professionals the information and tools they need to design and implement
leading practice solutions, benchmark against others, develop their staff, and
select and implement systems. A piece of Bersin by Deloitte research is
downloaded on average approximately every minute during the business day. More
than 5,000 organizations worldwide use our research and consulting to guide
their HR, talent and learning strategies. For more information, please visit
http://www.deloitte.com/bersin or http://www.bersin.com.
As used in this
document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of
Deloitte LLP. Please see http://www.deloitte.com/us/about for a detailed
description of the legal structure of Deloitte LLP and its subsidiaries.
Certain services may not be available to attest clients under the rules and
regulations of public accounting.
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1. Deloitte HumanCapital Trends 2014
2. Help New Hires
Succeed: Beat the Statistics, The Wynhurst Group, April 2007.
3. Egon Zehnder
International 2007, as quoted in