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Bersin by Deloitte Anticipates Global Spending on Learning Management Systems to Grow 21 Percent to More Than $2.5 Billion in 2014

Market growth driven by rebounding sales to larger U.S. organizations and expanding role of the LMS

OAKLAND, Calif., Aug. 27, 2014Bersin by Deloitte today announced new research that anticipates spending on learning management systems (LMS) will grow 21 percent to more than $2.5 billion in 2014, an increase of 52 percent over spending levels of just two years ago.  Detailed findings are included in Bersin by Deloitte’s new research report, The Definitive Buyer’s Guide to the Global Market for Learning Management Solutions, available to WhatWorks® members and for sale to non-members. 

Summarized in a complimentary WhatWorks market brief, the research shows that the global LMS market is growing rapidly in all geographies and segments, led by increased sales in North America and driven by an expanded role for the LMS in most organizations.  

“The big story here is rebounding growth of LMS sales in larger organizations in North America, which accounts for 63 percent of the top 30 providers’ revenue overall,” said David Mallon, head of research, Bersin by Deloitte, Deloitte Consulting LLP. “In the U.S., 15 percent of training spending in 2013 went to learning technologies — the largest percentage it has been since we began tracking this metric.1 A key reason for this is that the LMS is evolving to become a system of record to support the integration of talent management processes, as well as social and informal learning, while also providing a hub for knowledge management, communication and collaboration.” 

The Definitive Buyer's Guide to the Global Market for Learning Management Solutions 2014 delivers important insights that leaders should consider:

  • This is a global market that is highly fragmented. With more than 650 LMS providers worldwide, LMS buyers now can look beyond the top providers and find many other easy-to-implement SaaS-based systems with flexible pricing models and fast implementations. The research anticipates 15 percent growth in the Asia-Pacific region, where Australia, for example, has seen several new providers enter the market in response to increased demand; 25 percent growth in the rapidly-growing Latin-America/Caribbean markets; and 10 percent growth in Europe/the Middle East, Africa, reflecting the region’s slower economic growth.   
  • The user experience comes to the forefront. Learner-driven functionalities such as the profile and career management, and innovations in learner-focused content such as massive open online courses and video are coming to the front, while traditional functionalities including e-learning and classroom management are becoming less prominent. This represents a significant shift toward building learning opportunities around the learner, instead of around a course or event.  
  • An increased focus on career management and development planning. As the LMS has become more and more integrated with broader talent management processes, functionality related to development planning and career paths has risen in profile and importance. These features, with the learner profile, are overtaking the course catalog as the face of these systems. 
  • Mobile and social capabilities to play a larger role in selection criteria. Only 19 percent of LMS shoppers say that mobile is a primary consideration and only 17 percent say as much for social features. However, demand for mobile learning support is increasing, and organizations that understand the most effective social applications for their learning strategy will be equipped to select next-generation providers as they integrate these capabilities. 

The full report, The Definitive Buyer’s Guide to the Global Market for Learning Management Solutions is available for $1,995 for a PDF. For more details, go to

Bersin by Deloitte’s Head of Research David Mallon will present a webinar on Learning Management Systems: Making the Right Choice in an Evolving Market, at 11 a.m. ET/16:00 BST, October 7.   

Those interested in learning more about Bersin by Deloitte or its WhatWorks® membership may email or call +1 510 251 4400.   

About Bersin by Deloitte

Bersin by Deloitte delivers research-based people strategies designed to help leaders and their organizations in their efforts to deliver exceptional business performance. Our WhatWorks® membership gives Fortune 1000 and Global 2000 HR professionals the information and tools they need to design and implement leading practice solutions, benchmark against others, develop their staff, and select and implement systems. A piece of Bersin by Deloitte research is downloaded on average approximately every minute during the business day. More than 5,000 organizations worldwide use our research and consulting to guide their HR, talent and learning strategies. For more information, please visit or  

As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.  



Laura Evenson


Bersin by Deloitte

Deloitte Consulting LLP

+1 415 465 2711


1. For more information, The Corporate Learning Factbook 2014: Benchmarks, Trends, and Analysis of the U.S. Training Market, Bersin by Deloitte / Karen O’Leonard, January 2014. Available to research members at or for purchase at