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New Bersin & Associates Report, Learning Leaders 2010: Lessons from the Best, Shows Winning, Business-Driven Approaches for Corporate Learning and Talent Management

Complimentary research report offers detailed look at strategies and best practices for employee learning and development in a range of industries including financial services, telecommunications, technology, and real estate

Oakland, CA – April 29, 2010 -- Bersin & Associates, the only research and advisory firm focused solely on enterprise learning, talent management, and talent acquisition, today announced the availability of the report, Learning Leaders® 2010: Lessons from the Best. The complimentary, 144-page report is a detailed look at the 25 winners of the 2010 Bersin & Associates Learning Leaders Program, which recognizes organizations with effective and efficient approaches to employee learning and development resulting in significant business improvement.

Click here to download a complimentary copy of the report.

For example, the report details how:

  • Seagate Technologies, after a significant workforce reduction, utilized the company’s internal enterprise wiki to build a highly popular and cost-effective “virtual coach” that provides action-oriented information on key management topics for all employees to build management and leadership skills;
  • Booz Allen Hamilton implemented a new onboarding program to improve the job readiness of new hires, leading to efficiency gains, stronger employee affiliation with the firm, and reduced attrition; and
  • AT&T significantly increased the worldwide adoption of self-service tools on its BusinessDirect portal by offering learning on-demand training and support for its business customers.

Other companies profiled include: Accenture, Amway, Beers + Cutler (now Baker Tilly as the result of a merger), CA, Cisco, Coldwell Banker Commercial, Kelly Services, The Nielsen Company, NetApp, Qualcomm, Redwood Trust, and learning and talent management solution providers Adobe Systems, Bellevue University’s Human Capital Lab, Cornerstone OnDemand, Executive Conversation, General Physics Corporation, Halogen Software, Kelley Executive Partners, Plateau Systems, RWD Technologies,and Vangent.

“Despite very tight budgets last year, these organizations were able to drive high-value learning and talent programs for employees,” said Josh Bersin, president. “The Learning Leaders demonstrated how business-driven approaches – in areas such as skills development, leadership initiatives, and collaboration – really pay off.

“This program is also an integral part of our research,” he added. “Beyond serving as the foundation for the Learning Leaders report, the lessons learned are central themes woven throughout our research all year -- in detailed case studies and webinars and as examples in our industry studies.”

Participants in the Bersin & Associates Learning Leaders Program, now in its fourth year, submitted detailed applications last year about their learning and talent programs and initiatives. The selection criteria are based on Bersin & Associates’ years of in-depth study across all areas of learning and talent management. Learning Leaders 2010: Lessons from the Best includes analysis and observations from Bersin & Associates’ analysts, who serve as judges for the program, gathered during the application review process.

The 2010 Learning Leaders winners were announced in March and featured in a special awards issue of Elearning! magazine, media partner for the Learning Leaders program. In addition, Learning Leader winners were honored recently at Bersin & Associates’ research conference, IMPACT 2010: The Business of Talent®, where senior practitioners from Learning Leader winner organizations – past and present – participated in panel discussions and presented in-depth case studies on a wide range of topics. Bersin & Associates will also launch a series of public webinars in June 2010, featuring discussions with Learning Leaders representatives and moderated by Bersin & Associates analysts.

The call for applications for the 2011 Learning Leaders Program will be announced in June 2010. To receive news and updates about the Learning Leaders program, including the call for applications, please contact

About Bersin & Associates

Bersin & Associates is the only research and advisory firm focused solely on research in enterprise learning, talent management, and talent acquisition. The company’s WhatWorks® membership program offers actionable guidance, improves operational effectiveness, and delivers business impact to companies in all industry segments.

Bersin & Associates research members gain access to a comprehensive library of best practices, case studies, benchmarks, and in-depth market analyses designed to assist professionals in making fast and confident decisions. Members also have direct access to analysts and a wide range of tested tools and models to address both strategic and day-to-day challenges.

More than 5,000 organizations worldwide have used Bersin & Associates’ research and advisory services to guide talent and corporate learning strategies. Research areas include planning and strategy, learning programs and delivery, talent management, leadership development and succession planning, talent acquisition, technology and infrastructure, informal learning, social networking, measurement and analytics.

For more information, go to or call 561 455 0622.