Global Dealer Training: What Works® Best Practices from Toyota Motor Company

Date Published: 4/17/2006

Author: Chris Howard (more research by Chris Howard)

Overview

This case study presents the complex challenges Toyota has

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Research ID: 5184

Primary Subject Area: Learning Programs

Secondary Subject Area: Learning Technology

Industry: Automotive, Manufacturing - Durable

Application Area: Customer Service, Customer Education

Research Purpose: Select, Implement

Audience Level: Intermediate - Some Experience

What You Will Learn: Considerations for successful cross-departmental integration. Using blended models in conjunction with an LMS. Drivers for the business case.

Vendors Covered: Vuepoint