Learning & Development
The Business of Talent
Leadership Drives Business
Learning on the Leading Edge
Global Trends and Benchmarks
Planning for High Performance
Technology for Talent
Become a WhatWorks® Member and gain access to all research resources.
Register today to become
a Bersin guest.
Most Viewed Terms
Recently Added Terms
Datafication or Datafy
Applicant Tracking System (ATS)
Suggest a Term
Rewards and Recognition
"Rewards" typically refers to the "total rewards" an employee receives at work. This includes compensation, benefits, bonus, incentives, and other financial gains.
"Recognition" refers to expressed appreciation by one person to another for that individual's behavior, activities, or impact. Recognition may or may not be accompanied by a physical or financial reward.
Our research shows that the two are very different. "Total Rewards" contributes to a person's sense of "safety" and "well being" at work. In most roles compensation is what we call a "hygeine" factor - not enough compensation has negative effects, but more and more compensation often has no impact on performance.
Recognition, on the other hand, operates differently. Recognition (or "thanks") satisfies people's higher level need to feel valued, appreciated, and part of a team. Recognition done well is frequent, specific, and peer-based. Our research shows that companies with high recognition cultures have as much as 30% lower voluntary attrition rates.
Building an Analytics Team: Intermountain Healthcare's Journey to Drive Organizational Effectiveness
HR & Talent Analytics | 03/05/2014 | In this case study, we explore Intermountain Healthcare's journey toward building an effective analytics team and how this team evolved to effectively inform the company's decision-making processes.
2014 Predictions: Talent, Learning and Human Resources - The Year of the Employee
Talent Strategy | 02/13/2014 | The 2014 predictions webinar highlights the 10 key trends that will likely reshape the HR organization in 2014.
The Talent Management Cookbook
Talent Strategy | 01/31/2014 | This research report provides a foundational "recipe" for talent management success, detailing leading practices in the areas of social sourcing, continuous learning, compliance training, and modern performance management.
Managing Rapid Growth with Integrated HCM Technology: Northgate González Markets Implements a Talent Management Solution to Enable Growth and Efficiency
Talent Mgmt. Systems | 01/21/2014 | This case study details the challenges facing Northgate González Markets as a result of its rapid growth; the single software solution it implemented to improve HR, payroll, recruiting, onboarding, and performance management capabilities; and the benefits of completing this implementation.
Predictions for 2014: Building A Strong Talent Pipeline for The Global Economic Recovery
Talent Strategy | 12/18/2013 | This research report looks at the trends, challenges, and issues that will impact HR in 2014.
Employee Recognition Strategy Discussion Starter
Rewards & Recognition | 12/13/2013 | Tool is intended to help organizations to design an employee recognition strategy that will help to engage employees, and drive business results over the short and long terms.
Creating an Employee Referral Program: Guidelines for Getting Started
Talent Acquisition Strategy | 12/11/2013 | This report looks at how to set up an employee referral program. It also explores some of the technologies that support such programs.
Building a Career Framework: How Dimension Data Mapped Its Global Workforce to Support Business Goals
Career Management | 11/25/2013 | This case study explores how Dimension Data developed job profiles and core competencies for each job in the organization, what the job framework and the employee-facing online portal look like, and the business impact of these efforts.
Employee Recognition Maturity Model (editable PPT)
Rewards & Recognition | 10/17/2013 | Editable PowerPoint Presentation that summarizes the Employee Recognition Maturity Model and its four levels of maturity.
Employee Recognition Maturity Model
Rewards & Recognition | 10/17/2013 | Summary of the Employee Recognition Maturity Model and its four levels of maturity.
Copyright © 2014 Deloitte Development LLC. All rights reserved.
Subscribers to Bersin by Deloitte have access to an extensive library of research materials. Reports and other research materials dated earlier than January 1, 2013 were created by Bersin & Associates LLC, prior to the acquisition of substantially all of the company's assets by Deloitte Consulting LLP, and bear the Bersin brand. Materials dated from January 1, 2013 to the present were created by Deloitte Consulting LLP and bear the Bersin by Deloitte brand.
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.
As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see
for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.