Small and Midsize
Learning & Development
Tools & Technology
Become a WhatWorks® Member and gain access to all research resources.
Most Viewed Terms
High Potential / HiPo (and maturity model)
Human Capital Management / HCM (and applications implementation maturity model)
Agile Model of HR
Talent Analytics (with maturity model and framework)
Recently Added Terms
Career Management Framework
Internet of Things
Text Analysis Applications / Text Analytics
Suggest a Term
Results per page:
Displaying Items 1 to 10 of 26
Displaying Items 1 to 10 of 26
Any positions within your organization that have managerial or oversight responsibilities for at least one or more internal audiences.
Manager assessments refer to the manager’s specific assessment of the employee’s performance against their goals and objectives. These assessments typically take the form of a numeric rating (1-5) with comments attached. Again, a performance management system enables the organization to establish standard assessment standards
An identifiable group of individuals or organizations with one or more similar characteristics or needs.
In technology, a "mashup" is a web application that combines data from more than one source into a single integrated tool, thereby creating a new and distinct web service that was not originally provided by either source. Content used in mashups is typically sourced from a third party via a public interface or API; other methods of sourcing content for mashups include web feeds (e.g., RSS / really simple syndication), web services and screen-scraping.
Massively Open Online Course / MOOC
Please see "
Please see “
Myers-Briggs test indicator
Measurement / Measure
“Measurement” provides the information and data, which can then be used to monitor, analyze and evaluate. A "measure" is the extent, dimension or actual data element.
Measurement and Evaluation
Practices and processes to assess and analyze the effect and outcome of learning efforts, to judge those efforts against intended goals and business needs, and, at a broader level, to understand the relative efficiency, alignment, effectiveness and utilization of the entire L&D function.
A “measurement model” is a simple, easy way to measure an organization’s approach to diagnosing, building, implementing and solving performance problems through training.
A "mentor" is an experienced advisor and supporter – someone who has previously “been there, done that.” This person helps to guide the successful development of an employee by demonstrating, educating and modeling valued traits.
Copyright © 2017 Deloitte Development LLC. All rights reserved.
Subscribers to Bersin by Deloitte have access to an extensive library of research materials. Reports and other research materials dated earlier than January 1, 2013 were created by Bersin & Associates LLC, prior to the acquisition of substantially all of the company's assets by Deloitte Consulting LLP, and bear the Bersin brand. Materials dated from January 1, 2013 to the present were created by Deloitte Consulting LLP and bear the Bersin by Deloitte brand.
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.
As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see
for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.