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EBITDA
“EBITDA” stands for earnings before interest, tax, depreciation and amortization.
 
EEO
Equal Employment Opportunity.
 
Effectiveness Measures

Bersin's WhatWorks methodology defines High-Impact organizations as those which succeed in three ways:  effectiveness, efficiency, and alignment.


“Effectiveness” measures how well the training or HR organization is driving business impact, and achieving its business and operational goals.  Effectiveness is measured in different ways by different organizations, but typical "effectiveness" measures are defined by the business stakeholder.  

For example, if a stakeholder wants a certain course to be delivered by a certain date, the delivery on time is an effectiveness measure.  If a goal of a certain HR program is to drive higher levels of retention, then an "effectiveness" measure is the ability for that program to meet and drive that level of retention.  In all HR and L&D operations there are many effectiveness measures.

"The Training Measurement Book" defines effectiveness measures for L&D in great detail, so we recommend reading that book or High-Impact Learning Measurement for more specific examples.
 
Efficiency
Bersin's WhatWorks methodology defines High-Impact organizations as those which succeed in three ways:  effectiveness, efficiency, and alignment.

“Efficiency” refers to an HR or L&D organization's ability to continuously drive down cost.  Since nearly all HR and L&D programs are an expense (with the exception of customer training which drives revenues), it is important for the organization to continuously benchmark itself to find ways to reduce costs.

Our Factbooks contain industry by industry data on spending levels, headcount levels, and many other benchmarks which you can use to determine how efficient you are.  In training, efficiency measures include the measurement of "time to develop" as well as "time to deploy" in addition to various financial measures.

We recommend that readers consult the appropriate Factbook for the measures in your area, and then read High-Impact Learning Measurement or The Training Measurement Book for details on how to measure efficiency.
 
Efficiency Measures
“Efficiency” measures how well the training organization is managing its resources to reach the maximum number of learners at a minimum cost.
 
e-Learning
“e-Learning” can be defined as any form of electronically delivered learning material with an emphasis on Internet-based technologies.
 
Electronic Performance Support System / EPSS
“Electronic performance support system” (EPSS) is an integrated electronic environment that is available to and easily accessible by employees. An EPSS is structured to provide immediate, individualized online access to the full range of information, software, guidance, advice and assistance, data, images, tools, and assessment and monitoring systems to permit job performance with minimal support and intervention by others.
 
Emblematic Rewards
“Emblematic rewards” are a type of recognition that includes praise and appreciation, special projects, certificates, and trophies and plaques.
 
Emerging Leader
An “emerging leader” is an individual contributor who is a strong performer and is preparing to assume a first-time manager role. Other organizations may define it differently.
 
Emerging Skills
Competencies and abilities beginning to develop within an employee.