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“Employee engagement” refers to an employee’s job satisfaction, loyalty and inclination to expend discretionary effort toward organizational goals. Companies typically measure engagement through an annual employee survey. Kenexa, a leading provider of engagement research and services, has developed a global database of engagement factors, and helps companies to implement rigorous engagement measurement programs to identify weaknesses in management, leadership, business processes and culture. Many other consulting firms also offer various types of engagement surveys, and many companies do this themselves.