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Actionable Information

“Actionable information” provides data that can be used to make specific business decisions. Actionable information is specific, consistent, and credible.

For example, a report which shows trends in "employee retention" is important and interesting, but not necessarily actionable. However, a dashboard or simple red / yellow / green report which shows managers the turnover rate by department, accompanied by the "top three reasons for leaving the company," is far more actionable. In any HR or L&D data and reporting program, it is always important to drive toward giving managers data which is not only interesting, but actionable.