Learning & Development
The Business of Talent
Leadership Drives Business
Learning on the Leading Edge
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Planning for High Performance
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Bersin's WhatWorks methodology defines High-Impact organizations as those which succeed in three ways: effectiveness, efficiency, and alignment.
“Efficiency” refers to an HR or L&D organization's ability to continuously drive down cost. Since nearly all HR and L&D programs are an expense (with the exception of customer training which drives revenues), it is important for the organization to continuously benchmark itself to find ways to reduce costs.
Our Factbooks contain industry by industry data on spending levels, headcount levels, and many other benchmarks which you can use to determine how efficient you are. In training, efficiency measures include the measurement of "time to develop" as well as "time to deploy" in addition to various financial measures.
We recommend that readers consult the appropriate Factbook for the measures in your area, and then read High-Impact Learning Measurement or The Training Measurement Book for details on how to measure efficiency.
Talent Analytics: A Multiyear Journey
HR & Talent Analytics | 04/16/2014 | This research bulletin discusses the five factors associated with analytics maturity, as well as how your organization can build the capabilities for an effective talent analytics function.
Investments in Human Capital Management Systems 2014: What Technology Users Have and What They Will Buy in the Year Ahead
HR Tools & Technology | 04/07/2014 | New research by Bersin by Deloitte shows that companies are buying new solutions for their people management—replacing old applications, and implementing, sometimes globally, new ERP and HRIS solutions.
Using Strategic Workforce Planning to Solve Complex Business Problems: Pearson Addresses Challenges in an Emerging Market
Workforce Planning | 03/25/2014 | This case study details how one division within Pearson used a strategic workforce planning pilot to better understand the risks and potential solutions for a business unit in an emerging market.
Big Data in Talent Development
HR & Talent Analytics | 03/25/2014 | This presentation discusses the impact that Big Data and talent analytics has on business outcomes, and how companies can drive their businesses to world-class talent analytics.
Investing in Middle Managers: Increasing the Effectiveness of a Critical Resource to Foster Business Success
Talent Strategy | 03/21/2014 | This research bulletin discusses why middle managers matter, the current state for middle managers, and what organizations can do to increase the effectiveness of middle managers.
The Succession Management Framework: A Modern Approach for Building the Bench of the Future
Succession Management | 03/20/2014 | This report provides an overview of the Bersin by Deloitte Succession Management Framework, which integrates the challenges of developing and retaining a strong bench of high performers as driven by today's business needs.
Video Learning for the On-Demand Workplace: Viacom Partners with a Video-Learning Provider to Engage and Train Employees
Content Development | 03/13/2014 | This case study illustrates how content from a video-learning content provider can extend internally produced blended learning initiatives.
Building an Analytics Team: Intermountain Healthcare's Journey to Drive Organizational Effectiveness
HR & Talent Analytics | 03/05/2014 | In this case study, we explore Intermountain Healthcare's journey toward building an effective analytics team and how this team evolved to effectively inform the company's decision-making processes.
2014 Predictions: Talent, Learning and Human Resources - The Year of the Employee
Talent Strategy | 02/13/2014 | The 2014 predictions webinar highlights the 10 key trends that will likely reshape the HR organization in 2014.
Crossing the Chasm: How to Move Beyond Reporting toward True Analytics
HR & Talent Analytics | 02/13/2014 | HR organizations often focus on "What data do we need?" when their attention should be on, “What business challenges are we facing?” This bulletin details how HR organizations can improve their data quality and get to data-driven decision-making.
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