Learning & Development
Tools & Technology
The Business of Talent
Leadership Drives Business
Learning on the Leading Edge
Global Trends and Benchmarks
Planning for High Performance
Technology for Talent
Become a WhatWorks® Member and gain access to all research resources.
Register today to become
a Bersin guest.
Most Viewed Terms
Recently Added Terms
Talent Analytics Maturity Model
Simple File Transfer Protocol / SFTP
Strategic Talent Plan
Suggest a Term
Bersin's WhatWorks methodology defines High-Impact organizations as those which succeed in three ways: effectiveness, efficiency, and alignment.
“Efficiency” refers to an HR or L&D organization's ability to continuously drive down cost. Since nearly all HR and L&D programs are an expense (with the exception of customer training which drives revenues), it is important for the organization to continuously benchmark itself to find ways to reduce costs.
Our Factbooks contain industry by industry data on spending levels, headcount levels, and many other benchmarks which you can use to determine how efficient you are. In training, efficiency measures include the measurement of "time to develop" as well as "time to deploy" in addition to various financial measures.
We recommend that readers consult the appropriate Factbook for the measures in your area, and then read High-Impact Learning Measurement or The Training Measurement Book for details on how to measure efficiency.
Copyright © 2015 Deloitte Development LLC. All rights reserved.
Subscribers to Bersin by Deloitte have access to an extensive library of research materials. Reports and other research materials dated earlier than January 1, 2013 were created by Bersin & Associates LLC, prior to the acquisition of substantially all of the company's assets by Deloitte Consulting LLP, and bear the Bersin brand. Materials dated from January 1, 2013 to the present were created by Deloitte Consulting LLP and bear the Bersin by Deloitte brand.
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.
As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see
for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.