Register
Register today to become
a Bersin guest.
   |   

Effectiveness Measures

Bersin's WhatWorks methodology defines High-Impact organizations as those which succeed in three ways:  effectiveness, efficiency, and alignment.


“Effectiveness” measures how well the training or HR organization is driving business impact, and achieving its business and operational goals.  Effectiveness is measured in different ways by different organizations, but typical "effectiveness" measures are defined by the business stakeholder.  

For example, if a stakeholder wants a certain course to be delivered by a certain date, the delivery on time is an effectiveness measure.  If a goal of a certain HR program is to drive higher levels of retention, then an "effectiveness" measure is the ability for that program to meet and drive that level of retention.  In all HR and L&D operations there are many effectiveness measures.

"The Training Measurement Book" defines effectiveness measures for L&D in great detail, so we recommend reading that book or High-Impact Learning Measurement for more specific examples.

Related Research

High-Impact Talent Acquisition: Key Findings and Maturity Model
Talent Acquisition Strategy | 09/17/2014 | In this report, we highlight the key findings from our High-Impact Talent Acquisition (TA) industry study, showcase the new TA Maturity Model, present the TA Predictive Performance Model, and describe the results of high-impact talent acquisition.
Talent Analytics Maturity Model: Progression of Capabilities
HR & Talent Analytics | 10/07/2013 | This tool describes the typical progression on 12 key capabilities as organizations move up to higher levels of our Talent Analytics Maturity Model.
High-Impact Talent Analytics: Building a World-Class HR Measurement and Analytics Function
HR & Talent Analytics | 10/07/2013 | Our research identifies certain areas that can accelerate an organization’s HR measurement and analytics capabilities. Using this report, HR leaders can assess where they are today and examine the key levers for advancing their efforts.
Talent Development Reporting Principles (TDRp): An Emerging Standard for Learning and Talent Measurement
HR & Talent Analytics | 08/20/2013 | This webinar introduces the TDRp framework. Josh Bersin and Dave Vance will discuss how it can help practitioners plan, measure, and manage to deliver business impact using a standard, yet flexible, approach.
Dimensions and Measures of High-Impact Learning
Organization & Governance | 08/29/2012 | In this report, we delve into the 15 high-impact learning organization measures, sharing current overall performance in these items. We also outline our entire research framework for high-impact learning organizations and we identify the key dimensions that are most strongly correlated with high-impact learning.
High-Impact Leadership Development
Leadership Dev. Solutions | 10/25/2011 | This all-inclusive report contains our key research findings, best practices, trends and analysis, as well as the impact of leadership development maturity on business.
High-Impact Leadership Development: Driving Organizational Maturity and Business Impact
Leadership Dev. Evaluation | 08/04/2011 | This report is the second of a three-part series, discusses leadership development models, business impact insights and specific recommendations that will help global organizations understand how to successfully build, improve and manage their leadership strategy and development experiences.
Why HR Matters
HR Strategy & Benchmarking | 07/28/2011 | This research bulletin examines the various stages of maturity among HR organizations, and how this maturity impacts talent and business initiatives.
TDRP – The Beginning of Standards in Training Measurement
Learning Measurement | 07/21/2011 | This research bulletin introduces the Talent Development Reporting Principles (TDRP) group that has released its first specification – and includes both the TDRP report, as well as an introduction to the report and commentary by Josh Bersin.
The HR Factbook 2011®: Benchmarks and Trends in HR Spending, Staffing and Resource Allocations
HR Strategy & Benchmarking | 06/28/2011 | Our first-ever HR Factbook provides a unique look at HR budgets, staffing and resource allocations - demonstrating how much HR organizations are spending, as well as how they are spending their budget dollars.