If you are a talent management systems owner, buyer, or vendor I recommend you read this - it is filled with important information about the state of customer satisfaction, what drives vendors to deliver higher results, and analysis of various considerations for selecting and implementing a system. (You can purchase the report independently or packaged with our big Talent Management Systems 2010 Industry Study. Research members have full access to both reports in the library.)
The Talent Management Systems market (which we define to include software platforms for performance and succession management, recruiting and applicant tracking, compensation management, and learning management) is over $2.8 billion this year and growing at over 20%. There are more than 40 providers of such systems, and we publish market share and vendor details in our research.
We know from our Talent Management Factbook® research that these systems can be used to drive tremendous business value. Companies with superior talent management processes (measured as the top 10% in process maturity among 62 different processes) generate 26% greater revenue per employee and show many other benefits as well. While Talent Management Software does not DO talent management (managers do this), these systems are now considered fundamental to the automation and global rollout of strategic talent programs and they generate tremendously high ROI.
A Few Customer Satisfaction Findings:
Our research studied more than 900 implementations across 20+ different vendor solutions. Without disclosing too much detail (we encourage you to read the report), we found the following:
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Josh Bersin writes on the ever-changing landscape of business-driven learning, HR and talent management.
His favorite topics include strategic talent management, creating high-impact learning organizations,
and how organizations drive business change and competitive advantage through talent strategy and technology.
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