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Bill Pelster, Principal
Bill Pelster is a Principal with Deloitte Consulting LLP with more than 20 years of industry and consulting experience. In his current role, Bill is responsible for leading Bersin by Deloitte, Deloitte Consulting LLP, a research-based product delivering people strategies for leaders to drive exceptional business performance. He has recently led, supported or authored key talent research pieces to include Talent 2020, Human Capital Trends, and The Leadership Premium. He is a well-known speaker and author with key speaking engagements at the Wharton Leadership Conference, MASIE Conference, I4CP and other large venues to include interviews and articles in CLO magazine, Wall Street Journal, SHRM, and Forbes.com. In his previous role as Deloitte’s Chief Learning Officer, Bill was responsible for the total development experience of Deloitte professionals to include learning, leadership, high-potentials, and career/life fit. Additionally, he was one of the key architects of Deloitte University, Deloitte’s $300m learning facility outside of Dallas.
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Josh Bersin, Principal and Founder
Josh Bersin founded Bersin in 2001 to provide research and advisory services focused on corporate learning. He is responsible for Bersin by Deloitte, Deloitte Consulting LLP’s long term strategy and market eminence. Josh is a frequent speaker at industry events and has been quoted on talent management topics in key media, including Harvard Business Review, The Wall Street Journal, Bloomberg, on BBC Radio, CBS Radio and National Public Radio. He is a popular blogger for Forbes.com and has been a columnist since 2007 for Chief Learning Officer magazine. Josh spent 25 years in product development, product management, marketing and sales of e-learning and other enterprise technologies at companies including DigitalThink (now Convergys), Arista Knowledge Systems, Sybase, and IBM. Josh's education includes a B.S. in Engineering from Cornell University, an M.S. in Engineering from Stanford University, and an MBA from the Haas School of Business at the University of California, Berkeley.
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Rikard Bandebo, Head of Product Management
Rikard Bandebo is the head of product management at Bersin by Deloitte, Deloitte Consulting LLP. Prior to joining Bersin by Deloitte, Rikard led the analytics and advisory product groups at First Data Corporation, where he was also the Chief Economist and appeared regularly on Bloomberg TV and on several other media outlets. Rikard has an extensive background in research, having worked at the Corporate Executive Board for more than six years, where he was the Senior Director and the Global Manager for the Investor Relations Roundtable and JM Lafferty Associates. Rikard has also worked in mergers and acquisitions and joint ventures for Ford Motor Company. He began his career building analytics applications for portfolio managers at ABB Investment Management. He obtained both his postgraduate and undergraduate degrees from the University of Edinburgh in Finance.
Laura Evenson, Vice President, Marketing and Communications
Laura Evenson is responsible for building brand awareness and demand for Bersin by Deloitte, Deloitte Consulting LLP’s membership and services. Laura has extensive experience with building visibility across geographies, vertical industries, businesses and communities. Previously, Laura led communications to drive business opportunities at ImageSpan. Prior to that, Laura served as a director for SutherlandGold Group, and has also served as a manager at Burson-Marsteller, where she drove new business and developed effective communications strategies for clients including HP, SRI International, CDW, Qualcomm, Fujitsu Software, CollegeClub.com, and Accenture. Earlier in her career, Laura served as a staff business and feature writer for the San Francisco Chronicle, a contributing editor for Sound & Vision magazine, a business writer at the Oakland Tribune, and a contributor to McGraw-Hill World News magazines, including BusinessWeek. She holds a B.A. in History from the University of California at Berkeley.
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Chris Howard, Managing Director
Chris Howard co-founded Bersin & Associates, now Bersin by Deloitte, Deloitte Consulting LLP. Currently, Chris is a Director at Bersin by Deloitte and heads research operations including publishing, research infrastructure, and project management. Previously, Chris held roles as head of product development and head of research. He led the effort to develop the BersinInsights platform and other technology products. Chris was also instrumental in creating the research development processes at Bersin by Deloitte. He has an extensive background in learning and enterprise systems technology and has provided research and consulting services in the deployment of learning systems to many organizations. Earlier in his career, Chris held positions in product development and management for several industry-leading learning technology products including those from Adobe, IBM, and Convergys. He helped direct the product strategy and development for key systems in the early days of the enterprise learning systems marketplace. He holds a B.S. in Computer Science and an MBA in Finance and Marketing from the University of Houston.
Suvendu Mahapatra, Chief Technology Officer
Suvendu Mahapatra runs the engineering organization and is responsible for creating Bersin by Deloitte, Deloitte Consulting LLP's next generation cloud based digital media strategy which includes SaaS, mobile, social, LMS, and publishing platforms. Suvendu brings more than 20 years of engineering, product development and management experience. Suvendu was the Vice President of Engineering at JiWire, a venture capital backed leading provider of location-based advertising on WiFi and mobile platforms. He also had a distinguished 11 year stint with Yahoo! where he was involved in building and managing business critical and global web platforms, product development, operations and infrastructure. His experience includes data mining, online advertisement, digital content management and publishing, single sign-on, SaaS and CRM systems. Suvendu has also held positions at Sun and SGI. He holds a B.S. in Computer Science from Anna University and an MBA from San Jose State University.
David Mallon, Head of Research
David Mallon leads the Research team – setting strategy, ensuring high-quality efforts, and driving continuous innovation. He is the former steward for our Learning and Development research practice and has been the primary force behind our work in continuous learning, learning cultures, high-impact learning organization maturity, and learning management systems. He is also central to our thought leadership related to HR’s operating models, governance, and the evolution of key roles such as the HR Business Partner. He is a recognized thought leader in the learning industry and a frequent speaker at key industry events. Before joining Bersin by Deloitte, Deloitte Consulting LLP, David led the consulting practice for a major LMS provider. Prior to that, he held learning and organization development-related positions with EarthLink, where he was responsible for overall learning strategy for its global call center organization. He holds a B.A. in English Literature from Emory University and an M.S. in Digital Media from the Georgia Institute of Technology with focuses on computer-aided distance learning and on storytelling in digital environments.
Andrew Potts, Chief Financial Officer
Andrew Potts leads the Finance, Sales Operations and Client Support functions within Bersin by Deloitte, Deloitte Consulting LLP. Andrew has more than 20 years of finance and accounting management experience. Prior to joining Bersin by Deloitte, Andrew was CFO of MetricStream Inc., a Silicon Valley-based enterprise software firm where he had responsibility for its global accounting, finance, and legal operations. Prior to MetricStream, Andrew spent ten years at Moody's Corporation where he held various senior roles within its software business units, including a position as CFO of Moody’s KMV. Before the Moody’s acquisition, Andrew was the Controller of KMV Company, a fast-growing San Francisco based software firm. Andrew also spent time at Robert Half International, a leading staffing firm, in various management roles within its Finance organization. Andrew holds a B.A. degree with a concentration in Economics from Colgate University.
Keather Snyder, Vice President, Sales
Keather Snyder leads the Bersin by Deloitte, Deloitte Consulting LLP sales organization. Keather brings more than 25 years of experience in the Human Capital industry. She was most recently Vice President of Inside Sales and Channel Distribution Management at AchieveGlobal, where she spent close to 20 years in a variety of positions including sales leadership, sales, consulting and learning & development. Prior to AchieveGlobal she served as program manager at RMS Technologies. She began her career as a learning practitioner, providing customer support and training at Electronic Data Systems (EDS). Keather holds a Bachelor's of Science degree in Marketing/Advertising and a minor in German studies from Ferris State University. She did post graduate studies toward a completion of an MBA in International Business at Baldwin-Wallace University.
Barbara Steel, Head of Member Advisory Services
As Bersin by Deloitte, Deloitte Consulting LLP’s Head of Member Advisory Services, Barbara Steel leads a team of highly experienced professionals that advise clients on their key talent challenges and provide research-based insights, thought leadership and talent-related solutions by leveraging Bersin by Deloitte research and years of practitioner experience. Steel specializes in the Leadership and Learning practice areas. She is a published author and co-wrote the business book, How to Be Exceptional: Drive Leadership Success by Magnifying Your Strengths. With more than 25 years in HR and talent, Steel consulted with numerous Fortune 500 organizations in the HR, learning and talent management disciplines and held several executive positions including Senior Vice President of Leadership Effectiveness. Steel currently attends Benedictine University's executive Ph.D. program specializing in Leadership. She holds a B.B.A. in Management Science from Loyola University and a M.B.A. in Organizational Behavior from the Kellogg School of Management at Northwestern University.
Brad Sutton, Vice President, Solution Provider Services
Brad Sutton leads Bersin by Deloitte, Deloitte Consulting LLP's Solution Provider Services. His team works with HR solution providers to deliver research-based market intelligence and assist providers in the development of product and services roadmaps, validation of positioning, lead generation campaigns, market analysis, and other custom research and consulting engagements. He has worked in the HR solution provider space for almost 20 years. Prior to Bersin by Deloitte, he was in global alliances at Verifications Inc. where he worked closely with HR software and service implementation partners in the marketing, sales, implementation and support of the VI HR software solution. Brad also held roles in strategic accounts with PreVisor, enterprise sales with Careerbuilder.com, sales leadership with Brassring.com (now IBM Kenexa), and a few start-ups in a sales and management capacity. Brad holds a B.A. in Communications from St. Cloud State University.