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David Mallon, Vice President, Research
David Mallon leads the Research team at Bersin. He is responsible for establishing overall strategy and direction for research efforts, ensuring timely and efficient production of new research, establishing member professional development offerings, and driving continuous innovation in methods and outputs.
Previously, David directed the learning and development research practice. Mallon had been responsible for some of Bersin’s most innovative and thought provoking work over his tenure, including major industry studies such High Impact Learning Culture, Learning Management Systems, and High Impact Learning Practices. His research now plays a central role in the learning strategies of companies such as Michelin and Xerox.
David has more than fifteen years of experience in corporate learning strategies, programs, and processes, and in the selection and implementation of learning and performance solutions and related technologies. Prior to joining Bersin, Mallon led the consulting services practice for a major LMS provider, where he and his team assisted hundreds of clients with the integration and alignment of solutions to critical business objectives. He has held several learning and organization development related positions with EarthLink, where he was responsible for overall learning strategy for its global call center organization. Mallon is a frequent presenter at key industry events such as those of ASTD, the e-Learning Guild, Online Educa, and the UK’s Learning and Skills Group. Mallon holds a Masters Degree in Digital Media from the Georgia Institute of Technology with focuses on computer-aided distance learning and on storytelling in digital environments.
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Janet Clarey, Senior Analyst, Learning & Development
Janet Clarey is a senior analyst for Bersin, and conducts research for our learning practice. Most recently, she served as technology editor for Elearning! Media Group. Previously, she was a senior analyst at Brandon Hall Research. Her background is in corporate training where she focused on instructional design and implementing competency-based technical training programs. Janet is an experienced virtual and classroom trainer/facilitator and courseware designer. She has served as project manager for several training initiatives, including the implementation of learning management and learning content management systems. She has an M.S. in Education from Capella University with a specialization in instructional design for online learning.
Stacia Sherman Garr, Lead Analyst, Talent Management
Stacia Sherman Garr combines extensive research experience with her deep expertise in performance management, leadership development, and employee engagement in her analysis of talent management. Prior to joining Bersin, Stacia worked as a senior analyst for the Corporate Executive Board, serving as both a research analyst and an instructional designer. She has also served as an adjunct history professor at Northern Virginia Community College. Stacia holds a master’s degree from the London School of Economics and bachelor’s degrees in history and political science from Randolph-Macon Woman’s College. She is currently studying for a MBA at the Haas School of Business at the University of California, Berkeley. Stacia is author of Bersin’s High-Impact Performance Management industry study series.
Katherine Jones, Lead Analyst, HCM Technology
Dr. Katherine Jones focuses on technology that supports all HR and Talent Management programs and process. Jones is a veteran in enterprise workforce and talent management applications and a recognized expert in cloud computing. Prior to joining Bersin, she was a research director at Aberdeen Group for eight years, focusing on research and consulting services in HR, talent acquisition, workforce management, ERP, and mid-market companies. She established Aberdeen’s Human Capital Management practice. Following Aberdeen Group, she was the Director of Marketing for NetSuite, Inc. before founding Independent Consulting Services in 1994 to provide marketing and research services to high tech companies. Jones remains on the Board of Directors for that company.
Jones is a member of the HRIS Advisory Institute Board, the HCI Research Advisory Board, and a frequent contributor to many forums concerning workforce management and talent acquisition. She has written widely on many areas of talent management, technology and business practices, with over 300 works published to date. Prior to a high technology career, Jones was a university dean, involved in academic administration, research, and teaching. Jones is a frequent speaker and is widely published in the U.S. and abroad. She has a Master and Doctorate degree from Cornell University.
Brenda Kowske, Senior Analyst, Human Resources
Brenda Kowske, Ph.D., as the senior analyst leading the HR practice area, is committed to providing HR leaders and practitioners with the information they need to be successful. Prior to joining Bersin, Dr. Kowske spent the last 15 years working with leading management and HR consulting firms such as Kenexa and PDI Ninth House. Her career goal is to fortify HR practices and improve business performance, whether through recruitment and selection, leadership development, performance management and measurement, or HR analytics and research.
Throughout her career in leadership and research consulting, she has tailored online survey processes for strategic decision-making and workforce insight. She has created valid performance measurement systems that differentiate employees, and conducted talent analytics for compensation, promotion and development decisions. She has lead massive HR research efforts on topics such as leadership and management, performance and motivation, and engagement.
Dr. Kowske holds a Doctorate in human resource development and a Master of Education from the University of Minnesota. As an industry expert, she has been interviewed by and is frequently quoted in mainstream media, including Wall Street Journal, USA Today, New York Post and Sunday Times. Dr. Kowske has published numerous book chapters, white papers and articles for academic and professional journals, including her new book, RESPECT: Delivering Results by Giving Employees What They Really Want.
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Kim Lamoureux, Lead Analyst, Talent Acquisition
Kim Lamoureux is responsible for directing the company’s five core research practices – human resources, leadership development, learning & development, talent acquisition and talent management. In this role she is responsible for setting research priorities, overseeing all research initiatives, and aligning research with membership needs. She is also leading our Talent Acquisition practice.
Lamoureux has more than 15 years of experience in human resources and talent management, with areas of expertise in talent acquisition, leadership development, assessments, and succession management. She has consulted and worked on various talent management initiatives for organizations including Chevron, Intel, Lockheed Martin, TSYS, Qualcomm, and McDonald's. Lamoureux is the author of a number of reports including High-Impact Leadership Development: Best Practices, Case Studies and Industry Profiles and High-Impact Succession Management: Best Practices, Models and Case Studies in Organizational Talent Mobility.
Lamoureux's previous experience includes several talent and development management positions at Textron Inc., an $11B global multi-industry manufacturer and service provider. Most recently, she was manager of leadership development and training, responsible for the design, development, implementation and evaluation of global leadership and professional development programs and processes.
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Karen O'Leonard, Lead Analyst, Benchmarking
Karen O ‘Leonard is responsible for establishing and directing standards for our core research methodologies, including method selection, survey creation and scientifically-validated data analysis. In this role, Karen also ensures high standards and quality of research throughout the company.
O'Leonard has directed primary research and industry studies for Bersin since 2002. She is the author of the Factbook series, which include annual studies on each of our five core practices - human resources, leadership development, learning & development, talent acquisition and talent management. Prior to joining Bersin, O'Leonard spent 15 years in research, product management, and corporate strategy for Silicon Valley companies such as Apple, Sun Microsystems, and eBay. She brings a solid background in statistics, research design, and methodology, together with a keen understanding of business issues, to her work at Bersin.